06/01/2026
BILLS HAVE BEEN MAILED!
The utility bills due June 15, 2026, were delivered to the Post Office on June 1, 2026 (sorry for the late mailing had some printer issues, but we are all fixed now) If you ever DO NOT receive your bill by the 14th, PLEASE CONTACT GERALD CITY HALL or VIEW YOUR STATEMENT ONLINE to see your balance.
Gerald City Hall is not responsible for mail delivery. Any Late fees added will not be removed. If you have a concern with the delivery date of your bill, please contact USPS.
HOW TO REGISTER YOUR ACCOUNT ONLINE:
1. Go to https://customer.utilitybillingsystem.us/ #/login, or go to www.geraldmo.com and click on “Payment Options” on the home page, then “Pay Your Bill Now”.
2. In the Ampstun login screen, click “Register Account”.
3. Type in your Full Name as it appears on your bill (IN ALL CAPS). Then, type your 6-digit account number that is on your bill and continue. If you need to know any information for this screen, please feel free to call
4. Confirm that the information is correct, then create your account with your email and a password. After this is complete, you may log in.
5. To log in, please use your email as your username.
6. Then, under "Recent Statements", click "VIEW" to see the most current bill. If you would like to make a payment, please see the three lines at the top or the side panel to the left of your screen.
Then, click on “Make A Payment”. Here you can pay your bill.
7. If you would like to set up for Automatic Payments, that is also in the panel with the “Make A Payment” section.
8. If you would like to set up for paperless billing, go to “User Settings” in the panel with “Make A Payment” and “Automatic Payments”.
Gerald City Hall is happy to help register accounts and assist customers in getting their bills as soon as possible. Please do not hesitate to contact us at (573)764-3340 or come into Gerald City Hall Monday - Friday 9am - 5pm.
Billing Procedure:
Bills are due on the 15th of each month. If the bill is not paid by the 15th, a $5 Late Fee is applied. If the bill, including the late fee, is not paid by the 25th, a $25 Disconnect Penalty is applied and a COURTESY Shut Off Notice is given. If the bill and both fees are not paid by the date and time on the Shut Off Notice, water will be shut off until the amount is paid in full.
As always, Payments can be made in-office, in the 24-Hour Drop Box, via phone, or online. Gerald City Hall is not responsible for mail delivery. Late fees will not be removed. If you have a concern with the delivery date of your bill, please contact USPS.
When you receive your bill, please check out the information on the back! Gerald City Hall tries to provide citizens with information on upcoming city events (bulk trash pick-up, etc.), seasonal messages, holiday hours, and more. Always check the back of your bill so you don't miss important information!
This month, you can find information for HOW TO GET YOUR BILL EARLIER and CITY HALL CLOSURE.
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