11/03/2025
If an "authorized Google representative" calls about your business listing, hang up. Or call them liars, then hang up.
It is a separate company. They will ask all sorts of "verification" questions about your business, then promise to "update" your account, and then they will bill you for that. As in ongoing monthly fees.
You can put in or take out info on your own listing once you have claimed it with a postcard process. You do not need to pay a service for that.
Don't fall for it.